Aegis ’ 100% SATISFACTION GUARANTEE

We understand that plans might change at any time. If you are unable to attend a class or workshop, please tell us at support@aegis-india.com in advance. Refunds will be provided based on the policies mentioned below. We aim for the highest standards of quality and as with everything we do at Aegis, you are guaranteed satisfactory services.

POLICY A

Policy A applies to ALL AEGIS’s Instructor-led-courses (In-person / live)

For any cancellations by participants prior to the course:

Hours prior to course date% Refund you will receiveRescheduling chargesSubstitution charges
More than 48 hours50%Rs. 4000/- (India)US$ 100 (Rest of the world)No extra charge
48 hours or withinNo refundRs. 4000/- (India)US$ 100 (Rest of the world)No extra charge

POLICY B

Policy B applies to all Self-Paced Programs (E-Learning Programs) of Aegis . Cancellations would be permitted as per –

Duration of E-learning videos viewed% Refund you will receiveIs transfer to another E-Learning course permitted?
More than 30 minutesNo Refund      No

If you wish to extend access to an e-learning program by a month, please write to us at support@aegis-india.com and we will be happy to extend the program for a maximum period of one month. For an extension beyond a month, you would need to pay 50% of the course price.

NOTE:

  • All cancellation, rescheduling and substitution requests must be notified to us by email at support@aegis-india.com  
  • You are not eligible for refunds if you have accessed and downloaded the course material.
  • All refunds will be credited back to your account within 10-15 business days of the refund request.
  • Refunds or credits for rescheduling the training cannot be issued for non-attendance.
  • Aegis may modify its refund policy at any time without notice, provided however that the refund policy in effect at the time of any transaction shall apply to such purchase despite any subsequent change in such policy.
  • If you do not notify us in writing about your cancellation or reschedule, or do not attend the training, you would not be offered a refund, nor the option to reschedule.

Cancellations or rescheduling by Aegis 

  • Aegis reserves the right to cancel or reschedule a course at any time, including but not limited to, insufficient registrations, trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
  • Aegis is not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class.
  • You will not be charged for the training and will be offered full credit to a future workshop or a full refund as per your preference.
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